ClearCrest Exterior Care Ltd respects your privacy and is committed to protecting your personal information.
Information we may collect
When you request a quote, contact us, complete one of our Facebook or Instagram forms, or become a customer, we may collect information including your:
• Name
• Telephone number
• Email address, where provided
• Address and postcode
• Property and service requirements
• Messages and enquiries you send us
How we use your information
We use your information to:
• Provide quotes and respond to enquiries
• Contact you about requested services
• Arrange and manage appointments
• Provide customer service
• Manage payments and customer accounts
• Send service-related reminders and updates
• Follow up on enquiries where appropriate
We do not sell your personal information to third parties.
Facebook and Instagram lead forms
If you submit your details through a Facebook or Instagram advert, Meta may provide the information you enter to ClearCrest Exterior Care Ltd so that we can respond to your enquiry. Meta processes information separately under its own privacy policies.
Sharing your information
We may use trusted service providers where necessary to operate our business, such as payment, communications, accounting and customer-management providers. We only share information where required to provide these services or where required by law.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including providing services, responding to enquiries and meeting legal or accounting requirements.
Your rights
Under UK data protection law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of information we hold about you.
Contact us
If you have any questions about how ClearCrest Exterior Care Ltd uses your personal information, please contact us through our website or by telephone.
ClearCrest Exterior Care Ltd
Worksop, Nottinghamshire
Telephone: 01909 690127
Last updated: September 2026